Unable to save counters to Monitor Profile from MyPC in Performance Center

  • Document ID:KM02339381
  • Creation Date:18-May-2016
  • Modified Date:18-May-2016
    • Micro Focus Products:
      loadrunner enterprise 12.53

Summary

Users might be unable to save counters to Monitor Profile from MyPC in Performance Center

Error

Users might be unable to save counters to Monitor Profile from MyPC in Performance Center 12.53. At the same time, saving the counters from ALM client works fine.

Cause

The issue appears only in Performance Center version 12.53

Fix

Any of the following workarounds can be used to save counters to the monitor profile:

  • Set page Auto Refresh to Off
    image text
  • Try clearing the browser cache
  • Use the ALM client instead of MyPC.