Deduplication is not supported on clusters

  • KM02281634
  • 01-May-2016
  • 25-Mar-2021

Summary

Runing backup when Source Side Deduplication via StoreOnce Catalyst is configured on cluster node agent failed.

Error

[Major] From: BSM@Cell_Manager_hostname.xxx.yyy "backup_specification"  Time: 31.03.2016 09:18:52

               Got error: "StoreOnce error: StoreOnce device offline, network error occurred or secure communication failed while contacting the StoreOnce device" when contacting "Device_on_GW" B2D device!

 

Cause

Source Side Deduplication Gateway device configured on cluster node

Fix

Configure Gateway device on agent that is not part of a cluster