How to re-enable email notification in ESM 6.9.x

  • KM02267647
  • 27-Apr-2016
  • 27-Apr-2016

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Summary

to KM02253822 after upgrading to 6.9.x email notification get disable it

Error

A new property has been introduced in ArcSight 6.9.x. If this property has not been set, it will be assumed to be "true" which may not be correct for the environment.

Cause

after upgrading to 6.9.x email notification get disable it

Fix

Log in as user 'arcsight': 

1) cd /opt/arcsight/manager/config 

2) cp server.properties /tmp/server.properties.bak (this is just to backup the current file in case of problems). 

3) Edit the file server.properties and add the following line to the bottom: email.tls.desired=false 4) Save the file 

5) Restart the manager service:  /etc/init.d/arcsight_services restart manager 


 Then please test the notification and see if that works