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Summary
< !--Obsolete--> Michaela: author never responded back with updates on this new article hence retiring as not all necessary information was included
In the Navigator panel, when rename or make changes to any one of resource causes the folders to collapse on the navigation tree
Error
In the Navigator panel, when rename or make changes to any one of resource (it can be your own active channel or rule) then save it, the window would refresh (which is normal) and then collapses the folders on the
navigation tree. You would have to expand the folders again to get to where you were.
navigation tree. You would have to expand the folders again to get to where you were.
Fix
setting these parameters in the console.properties for your console's you are having the issues with:
resourcetree.node.child.load.asynchronous=false
Then try below if the above does not help:
resourcetree.node.child.load.asynchronous.timeout=300
If the folders still continue to collapse, please contact Support.