Obsolescence of HP ArcSight Management Center Gen 8 Appliances and End of Product Support for HP ArcSight Connector Hosting Gen 8 Appliances

  • Document ID:KM02169011
  • Creation Date:03-Mar-2016
  • Modified Date:06-Feb-2019
    • Micro Focus Products:
      arcsight management center

Summary

Hewlett Packard Enterprise Software is announcing the product obsolescence of HP ArcSight Management Center (ArcMC) Gen 8 appliances and End of Support for HP ArcSight Connector Hosting Appliances (ConApp) Gen 8 appliances.

Reference

Program overview
 

Hewlett Packard Enterprise Software is announcing the product obsolescence of HP ArcSight Logger Gen 8 appliances and associated Logger Add-on Licenses. Hewlett Packard Enterprise Software is committed to providing the highest level of customer care to you while you determine your future strategy for the HP ArcSight Logger Gen 8 appliances and associated Logger Add-on Licenses products, and will provide support as indicated by the dates listed below.

Feb 1, 2019 IMPORTANT Update
Micro Focus is announcing extension of Support for Security ArcSight Logger Gen 8 Appliances and associated Logger Add-on Licenses

  

 

 

Key program dates
 
Date Details
Mar 7, 2016 Support Customer Notification
Apr 1, 2016 End of Sale (no longer orderable or available for purchase): Logger Gen 8 Appliances
Sep 1, 2017 End of Sale (no longer orderable or available for purchase): Logger Add-on Licenses
Previously Announced Support Timeline
Mar 31, 2020 End of Product Support: Logger Gen 8 Appliances and Logger Add-on Licenses
Updated Support Timeline
Mar 31, 2021 End of Product Support: Logger Gen 8 Appliances and Logger Add-on Licenses
 

 

 

Program documentation
 

» Effected Product Numbers  (.PDF)* Feb 1, 2019 Update

» Customer Letter (.PDF)* The Updated Support Timeline will supersede the Previously Announced Support Timeline in the Customer Letter

» Customer FAQ (.PDF)* The Updated Support Timeline will supersede the Previously Announced Support Timeline in the Customer FAQ

This product obsolescence is covered by version 1.1 of the Hewlett Packard Enterprise Software Security Products Support Policy; see Definitions of terms.

  
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