Encountered error while trying to retrieve archive report folder

  • KM02163196
  • 01-Mar-2016
  • 01-Mar-2016

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Summary

Troubleshooting of ReportException error

Error

When running scheduled reports, the following error was received:

com.arcsight.server.reports.ReportException: Encountered error while trying to retrieve archive report folder

Cause

Could not evaluate velocity template for $CurrentWeek in server.properties.

Fix

Remove the invalid setting and restart manager.