Encountered error while trying to retrieve archive report folder

  • Document ID:KM02163196
  • Creation Date:01-Mar-2016
  • Modified Date:01-Mar-2016
    • Micro Focus Products:
      arcsight express appliance
      arcsight express virtual appliance
      arcsight express all in one
      arcsight esm appliance
      arcsight enterprise view
      arcsight express aio appliance
      arcsight express
      arcsight enterprise security manager
      arcsight management center

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Summary

Troubleshooting of ReportException error

Error

When running scheduled reports, the following error was received:

com.arcsight.server.reports.ReportException: Encountered error while trying to retrieve archive report folder

Cause

Could not evaluate velocity template for $CurrentWeek in server.properties.

Fix

Remove the invalid setting and restart manager.