HP ArcSight Express Gen 8 Appliances and Add-on Licenses and Services

  • Document ID:KM02074340
  • Creation Date:25-Jan-2016
  • Modified Date:22-Mar-2019
    • Micro Focus Products:
      arcsight express appliance

Summary

Hewlett Packard Enterprise Software is announcing the product obsolescence of HP ArcSight Express (AE) Gen 8 appliances, corresponding RepSM services (1, 3, 4, 5 year), and HP ArcSight Threat Detector Add-on licenses.

Reference

 

Program overview
 

Hewlett Packard Enterprise Software is announcing the product obsolescence of HP ArcSight Express (AE) Gen 8, corresponding RepSM services (1, 3, 4, 5 year), and HP ArcSight Threat Detector Add-on licenses. Hewlett Packard Enterprise Software is committed to providing the highest level of customer care to you while you determine your future strategy for the AE Gen 8 and add-on products, and will provide support as indicated by the dates listed below.

Feb 1, 2019 IMPORTANT Update
Micro Focus is announcing extension of Support for AE Gen 8 Appliances

  

 

Key program dates
 
Date Details
Feb. 01, 2016 Support customer notification
Feb. 01, 2016 End of Sale (no longer orderable or available for purchase): AE Gen 8 and RepSM 3-5 yr. Services
Jan 01, 2018 End of Sale: Threat Detector Add-on Licenses and RepSM 1 yr. Add-on Services
Previously Announced Support Timeline
Jan 31, 2019 End of Product Support for AE Gen 8, All RepSM Add-on Services, and Threat Detector Add-on Licenses
Updated Support Timeline
Mar 31, 2021 End of Product Support for ArcSight Gen 8 Appliances - Affected product numbers list
 

 

Program documentation
 

» Customer Letter (.PDF)* The Updated Support Timeline will supersede the Previously Announced Support Timeline in the Customer Letter
» Customer FAQ (.PDF)* The Updated Support Timeline will supersede the Previously Announced Support Timeline in the Customer FAQ

This product obsolescence is covered by version 1.1 of the Hewlett Packard Enterprise Software Security Products Support Policy; see Definitions of terms.

  
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