Central UI language does not change to English if Central was installed with Japanese as a supported language

  • KM02037795
  • 24-Dec-2015
  • 24-Dec-2015

Summary

Central UI language does not change to English if Central was installed with Japanese as a supported language in older versions of 10.x

Error

As written in Central User Guide, Central UI language on a browser is able to be changed automatically depending on the language preference of the browser even if Central is installed with non-English language in addition to English.

However, in at least 10.20 and 10.22, the UI language does not change to English even if the language preference in a browser is set to English, if Central was installed with Japanese in in addition to English.

Cause

It is a known behavior and it is highly recommended to upgrade to a newer version than 10.50 which work fine as expected.

Fix

It is highly recommended to upgrade to a newer version than 10.50 which work fine as expected.