HP Business Service Automation Essentials for HP Server Automation

  • KM02026955
  • 16-Dec-2015
  • 04-Feb-2016

Summary

Hewlett Packard Enterprise is announcing product obsolescence of HP Business Service Automation Essentials effective as of the date set forth below, and the associated migration to HPE Operations Bridge Reporter for HP Server Automation customers. HPE Operations Bridge Reporter is the new name for HP Service Health Reporter.

Reference

 

Program overview

 

Hewlett Packard Enterprise is announcing product obsolescence of HP Business Service Automation Essentials (BSAE) effective as of the date set forth below, and the associated migration to HPE Operations Bridge Reporter (OBR) for HP Server Automation customers. HPE Operations Bridge Reporter is the new name for HP Service Health Reporter

The End of Committed Support, End of Extended Support and End of Self-Help Support with Rights to New Versions dates were announced previously on Software Support Online on April 01, 2013.

BSAE includes a version of Business Objects from SAP. HPE’s agreement with SAP to distribute this version of Business Objects has been terminated and so, we can no longer distribute the product media that contains this version of Business Objects beyond December 20, 2015. As of December 20, 2015, HPE will remove BSAE 9.2x and any prior version’s media affected by this, from our download portals. If you need a copy of the BSAE 9.2x or prior version’s media, please ensure that you download that prior to December 20, 2015.

HPE is committed to providing the highest level of customer care to you while you determine your future strategy for BSAE, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date
Feb 08, 2016
Details
Support customer notification OBR availability
Dec 14, 2015 Support customer notification End of Sale BSAE
Dec 19, 2015 Last day for downloading the media for older versions
Dec 20, 2015 End of Sale (no longer orderable or available for purchase)

Previously announced support timeline:

Sep 30, 2016 End of Committed Support for BSAE 9.2x
Sep 30, 2018 End of Extended Support for BSAE 9.2x

Sep 30, 2022

End of Self-Help Support with Rights to New Versions for BSAE 9.2x
 

 

Program documentation

 

» Customer Letter (.PDF)*
» Customer Letter OBR availability Feb 08, 2016 (.PDF)*
» Customer FAQ (.PDF)*
» Customer FAQ OBR availability Feb 08, 2016 (.PDF)*

This End of Support date is covered by version 5 of the HPE Supported Version Policy; see Definitions of terms.

 


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