Open Group IT4IT Reference Architecture Offer Consumption Component

​Purpose

• Present service offers to various service consumers; facilitate consumption/management of and payment for IT services rendered.
• Utilize the User Profile to present a personalized experience which includes consumer-specific information such as personal preferences, location, or job function.
• Present consumable offers derived from Service Catalog Entries with associated descriptions, pictures, prices, and purchasing options to prospective consumers.
• Enable consumers to manage their Subscriptions by:
• Viewing Subscription/service status, costs, usage, etc.
• Adding new Subscriptions, ordering new services, or service instances
• Modifying Subscription parameters (also known as upgrading/downgrading)
• Cancelling/ending service Subscriptions
  

Main Functions

• Can provide information on the existing Subscription to enable the user to change/cancel existing Subscriptions.
• Shall provide all necessary information to guarantee the fulfillment.
• Can provide functionality to order multiple offers in one transaction.
• Can enable consumers to order services on behalf of other consumers.
• Can provide visibility to information about the user’s specific service consumption including pricing, usage, etc.
  

• Shall expose information on the Service Level status for the services the user subscribed to.