Open Group IT4IT Reference Architecture Event Component

​Purpose

The Event functional component manages Events through the Event lifecycle for events that occur on any IT service. The Event lifecycle includes but is not limited to detecting, categorizing, filtering, analyzing, correlating, logging, prioritizing, and closing events. During the event lifecycle some categories of events can serve as initiators of Incidents and for diagnostics and remediation activities.

Main Functions

• Shall be the system of record for all Events.
• Shall manage the state and lifecycle of the Events.
• Shall manage the correlation between Events.
• Shall categorize Event data.
• Shall forward Events categorized as Incidents to the Incident functional component.
• May initiate a change request (RFC) based on Event data to the Change Control functional component.
• Shall create an association between the Event data object and the related Actual Service CI(s).
  

• May send Events for diagnostics and remediation processing.