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Summary
Question
We have set up HP Propel to work with HP SM 9.40. We did a catalog aggregation from HP SM. Catalog fulfillment for SM9.40 is partially working, i.e., request is created in HP SM, status update messages are received in HP Propel, however, message processing at SX fails
Excerpts from log shows:
==> doc.result["soap:Envelope/soap:Body/sm:RetrieveContactResponse/sm:model/sm:instance/sm:Email"] [in template "sm-r2f/sx/templates/retrieveContactResponse.ftl" at line 28, column 24]
<RetrieveContactResponse xmlns="http://schemas.hp.com/SM/...
<RetrieveContactResponse xmlns="http://schemas.hp.com/SM/7" xmlns:cmn="http://schemas.hp.com/SM/7/Common" xmlns:xmime="http://www.w3.org/2005/05/xmlmime" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" message="Success" returnCode="0" schemaRevisionDate="2015-08-10" schemaRevisionLevel="23" status="SUCCESS" xsi:schemaLocation="http://schemas.hp.com/SM/7 http://hpdevbpm0004.hpdemo.tcs.com:13080/SM/7/Contact.xsd">
<model>
<keys>
<ContactName type="String">consumer</ContactName>
</keys>
<instance recordid="consumer" uniquequery="contact.name="consumer"">
<ContactName type="String">consumer</ContactName>
<Company type="String">advantage</Company>
<FullName type="String">consumer</FullName>
</instance>
</model>
</RetrieveContactResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>