This out-of-the-box data integration imports HPE Service Manager (SM) data into Executive Scorecard. The data is then combined with other data sources, transformed, analyzed, and loaded as metrics on a series of Executive Scorecard tabs.
The Service Manager data includes incidents and is used to build key performance indicators (KPIs) for an executive level view of the organization.
|IT Business Analytics|
Generated: 6/11/2018 4:41:21 AM