Summary
Integration Catalog
Reference
Description
The purpose of the integration is to automatically open incidents in HPE Service Manager when relevant alerts are triggered in HPE APM.
This integration enables you to configure specific CI Status alerts, SLA alerts, or EUM alerts in APM to automatically open a corresponding incident in HPE Service Manager.
General
Leading Product:
APM (BSM)
Secondary Product:
Service Manager
4/14/2018
Documentation
Documentation for this integration can be found using the following links:
- APM 9.30 - Service Manager Integration Guide
- BSM 9.26 - Service Manager Integration Guide
- BSM 9.25 - Service Manager Integration Guide
- BSM 9.24 - Service Manager Integration Guide
- BSM 9.23 - Service Manager Integration Guide
- BSM 9.22 - Service Manager Integration Guide
- BSM 9.21 - Service Manager Integration Guide
- BSM 9.20 - Service Manager Interactive Integration Document (Download and extract the zip file contents; open the file sm_interactive_document.htm and follow the guidelines.)
- BSM 9.12 - Service Manager Interactive Integration Document (Download and extract the zip file contents; open the file sm_interactive_document.htm and follow the guidelines.)
- BSM 9.00 - Service Manager Interactive Integration Document (Download and extract the zip file contents; open the file trbl_sm_deploy.html and follow the guidelines.)
- BAC 8.00 Alerts (beginning in Chapter 5)
Support Matrix
| Service Manager | ||
| APM (BSM) | ||
Generated: 6/11/2018 4:50:04 AM