Integration [447] - Jobs information collection from SA (RC - SA)

  • KM01695080
  • 11-Jun-2018
  • 11-Jun-2018

Summary

Integration Catalog

Reference

Jobs information collection from SA (RC - SA) - Catalog Id: 447

Description

The integration between Release Control (RC) and Server Automation (SA) allows the aggregation of all planned Request For Change (RFC) details for risk mitigation activities.

 

Change Management's aggregation of changes coordinates the activities of two actors that work together to create an RFC from an internal initial project demand and generate a scheduled project work plan ready for risk mitigation activities.
 
Actors

  • Portfolio Manager: Creates and schedules a proposed project work plan
  • Change Manager: Receives an RFC with a scheduled project work plan ready for risk mitigation 

Basic Course of Events

  • Portfolio Manager creates a new RFC.
  • Portfolio Manager creates a new project work plan.
  • Portfolio Manager schedules the project work plan.
  • Change Manager receives the scheduled project work plan for an RFC.

 

General

Leading Product:
Release Control


Secondary Product:
Server Automation

4/14/2018

Documentation

Documentation for this integration can be found using the following links:

Support Matrix

Server Automation
Release Control
SupportedSupported (see comments)Not Supported

Generated: 6/11/2018 4:41:12 AM