Summary
Integration Catalog
Reference
Description
For service portfolio functionality, services can be associated with the Service field in PPM Center requests, and then labor costs can be tracked for each service. The list of services can be retrieved from HPE Universal CMDB in real time--that is, each time a PPM Center user needs the list, he specifies it from the Servicefield. The service list does not reside in PPM Center. After configuring the integration with HPE Universal CMDB, the service list can be retrieved from HPE Universal CMDB.
The primary goal of the Service Concept is to have a place in PPM that will allow users to identify the service that work is being performed against. User can specify a service attribute in a request. The service attribute is from a service list, which can be configured to be discovered from the HPE UCMDB application in real time. From the perspective of PPM, we just need to retrieve a CI list of a certain CI type from UCMDB through a web service interface (SOAP) provided by UCMDB.
General
Leading Product:
Project and Portfolio Management Foundation
Secondary Product:
Universal CMDB
5/29/2018
Documentation
Documentation for this integration can be found using the following links:
- PPM v9.40 Solution Integrations Guide (see "Integrating PPM Center with HPE Universal CMDB for Service Portfolio")
- PPM v9.3 Solution Integrations Guide (see "Integrating PPM Center with HP Universal CMDB for Service Portfolio", on page 428)
- PPM v9.20 Solution Integrations Guide (see Chapter 9, Integrating PPM Center with HP Universal CMDB for Service Portfolio, on page 320
- PPM v9.10 Solution Integrations Guide (see Chapter 9, Integrating PPM Center with HP Universal CMDB for Service Portfolio, on page 269)
- HP CCRM Solution Configuration Guides v9.30
Additional documentation for HPE Software, as well as this integration, can be found using the following link:
Use the portal to do a name search that will allow you to match up the integration components with their respective manuals. For example, if the integration includes Project Management, searching for "Project Management" allows you to see all the relevant guides.
Support Matrix
| Universal CMDB | ||
| Project and Portfolio Management Foundation | ||
Generated: 6/11/2018 4:40:12 AM