Integration [370] - Retrieve Service List (PPM - UCMDB)

  • KM01695020
  • 11-Jun-2018
  • 11-Jun-2018


Integration Catalog


Retrieve Service List (PPM - UCMDB) - Catalog Id: 370


For service portfolio functionality, services can be associated with the Service field in PPM Center requests, and then labor costs can be tracked for each service. The list of services can be retrieved from HPE Universal CMDB in real time--that is, each time a PPM Center user needs the list, he specifies it from the Servicefield. The service list does not reside in PPM Center. After configuring the integration with HPE Universal CMDB, the service list can be retrieved from HPE Universal CMDB.


The primary goal of the Service Concept is to have a place in PPM that will allow users to identify the service that work is being performed against. User can specify a service attribute in a request. The service attribute is from a service list, which can be configured to be discovered from the HPE UCMDB application in real time. From the perspective of PPM, we just need to retrieve a CI list of a certain CI type from UCMDB through a web service interface (SOAP) provided by UCMDB.



Leading Product:
Project and Portfolio Management Foundation

Secondary Product:
Universal CMDB



Documentation for this integration can be found using the following links:
Additional documentation for HPE Software, as well as this integration, can be found using the following link:
Use the portal to do a name search that will allow you to match up the integration components with their respective manuals. For example, if the integration includes Project Management, searching for "Project Management" allows you to see all the relevant guides.

Support Matrix

Universal CMDB
Project and Portfolio Management Foundation
SupportedSupported (see comments)Not Supported

Generated: 6/11/2018 4:40:12 AM