Integration [105] - Systems and Incident Exchange via SCAuto (SM - OMW)

  • KM01694826
  • 11-Jun-2018
  • 11-Jun-2018


Integration Catalog


Systems and Incident Exchange via SCAuto (SM - OMW) - Catalog Id: 105


SCAuto for Operations Manager for Windows integrates HPE Service Manager (SM) with HPE Operations Manager (OMW). It enables creating, updating and closing trouble tickets in Service Manager based on modifications on OMW messages, it also supports updating OMW messages according to modifications done on corresponding Service Manager incident tickets.

HPE ServiceCenter Automate (SCAuto) is the technology for integrating external application with HPE Service Manager. It achieves this through a collection of automation products. Event Services in Service Manager provides the mechanism to process events from external environments and applications. SCAuto APIs are for external application to develop external integration logics and communicate with SM Event Services.


Leading Product:
Service Manager

Secondary Product:
Operations Manager for Windows


Support Matrix

Operations Manager for Windows
Service Manager
SupportedSupported (see comments)Not Supported

Generated: 6/11/2018 4:37:22 AM