Summary
Integration Catalog
Reference
Description
SCAuto for Operations Manager for Windows integrates HPE Service Manager (SM) with HPE Operations Manager (OMW). It enables creating, updating and closing trouble tickets in Service Manager based on modifications on OMW messages, it also supports updating OMW messages according to modifications done on corresponding Service Manager incident tickets.
HPE ServiceCenter Automate (SCAuto) is the technology for integrating external application with HPE Service Manager. It achieves this through a collection of automation products. Event Services in Service Manager provides the mechanism to process events from external environments and applications. SCAuto APIs are for external application to develop external integration logics and communicate with SM Event Services.
General
Leading Product:
Service Manager
Secondary Product:
Operations Manager for Windows
4/14/2018
Documentation
Documentation for this integration can be found using the following links:
- SCAuto for Operations Manager for Windows Installation and Configuration Guide V1.5
- SCAuto for Operations Manager for Windows Release Notes V1.5
Also see the Closed Loop Incident Process (CLIP) Deployment and Configuration Guide
Support Matrix
| Operations Manager for Windows | ||
| Service Manager | ||
Generated: 6/11/2018 4:37:22 AM