Summary
Reference
Program overview |
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On March 20, 2015 and April 8, 2015, HP announced the product discontinuance for Autonomy Records Manager (ARM) 12.6x and 12.5x, formerly known as CA Records Manager and FileSurf effective February 28, 2017. To exchange to HP Records Manager, the successor product to ARM, you must formally request the exchange of your ARM licenses covered by active contract(s) to HP Records Manager licenses. Please follow the License Exchange request instructions below. Limited-time Offer
If you are unable to take advantage of the license exchange promotion, you must purchase HP Records Manager upgrade licenses for each user for a nominal fee. The exact cost will be determined following submittal of your additional License purchase request. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your ARM product. Please read below for key timelines and options that are now available to you. |
Key program dates
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Program documentation |
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» Customer Letter (.PDF)* This product discontinuance is covered by the HP Software Support Foundation Data Sheet applicable to the products referenced herein. |
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* Requires Adobe Acrobat Reader. To download the latest version, please go to https://get.adobe.com/reader/. |