VMware GRE plugin / "send request" failure on the web client

  • KM01567317
  • 11-May-2015
  • 21-Jan-2016


Error "Could Not Able To Create New Directory For VCenter" due to wrong folder name


Data Protector 9.02
Cell Manager: HPUX 11.31
Mount Proxy Server: Windows 2008

Error Message

Error while trying to restore (Logon web client -> New request -> select backup and SCSI disk -> Send request):

  Could not find the object or access denied.
  Details:Could Not Able To Create New Directory For VCenter <hostname>


CRS debugs show the folllowing error message

[ 2] [OB2_CreateDirectory] mkdir(/etc/opt/omni/server/Integ/Config/VMware/<hostname>) failed, errno=[2] No such file or directory



The problem is related to wrong folder name "Integ" instead of "integ" and “Config” instead of “config”.


Create Integ and Config as a link of integ and config:
Example command:

cd /etc/opt/omni/server/
ln -s /etc/opt/omni/server/integ Integ
cd config
ln -s /etc/opt/omni/server/integ/config Config