Admin - EUM not working properly on BSM 9.25 when using Java 1.8

  • Document ID:KM01492006
  • Creation Date:01-Apr-2015
  • Modified Date:01-Apr-2015
    • Micro Focus Products:
      application performance management (bac) 9.25

Summary

EUM Application creation fails on BSM 9.25 when using Java 1.8 "Failed to load data" Error shows preventing to create new EUM applications.

Error

"Failed to load data" Error shows, preventing to create new EUM applications.

Cause

BSM 9.25 and lower versions are not compatible with Java 1.8

Fix

Downgrade to Java 1.7