How to remove existing Agile Manager license

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

If the existing content of the TENANT_AUTOPASS_LICENSES is problematic then installing a new license fails
We should clean the content of the table.

To clean the problematic license, you can delete existing license from TENANT_AUTOPASS_LICENSES table;

Then apply the new license.

1) Work with DBA to backup the TENANT_AUTOPASS_LICENSES of siteadmin schema, like agm_siteadmin_db.

2) Delete the content of this table.

3) Restart Agile Manager.

4) Login to Agile Manager Administration page.

5) Go to Home->Licenses to apply the new license