This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.
Summary
Error
When accessing the login page of Executive Scorecard the browser does not display the page but instead shows a security warning saying "The Connection Is Untrusted
and the error shows (Error code ssl_error_Bad_cert_domain)
Cause
Fix
Example:
SSL certificate is created for server
www.prod-server.domain .com
but the certificate is copied for another server like
www.test-server.domain .com
When the browser checks the validity of the ssl certificate the check fails and warns the user that the connection is not to be trusted, Customer can disrecard the warning or add an exception to avoid the issue from happening
however per security best practices the ssl certificates should be created for the ssl certificate to be recreated for the new server