Transaction Editor not filling the fields.

  • Document ID:KM01317801
  • Creation Date:16-Dec-2014
  • Modified Date:16-Dec-2014
    • Micro Focus Products:
      loadrunner professional 12.02

Summary

In LR 12.02 using TruClient Protocol with Internet Explorer the Transaction Editor fails.

Error

The Transaction editor doesn't fill the transaction information and it is not possible to add a new transaction.

image text

 

Cause

The Internet Explorer update KB3008923 is installed over IE 11.

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Fix

For solve the current situation is possible to use any of the next options

  1. Use the browser Internet Explorer 10.
  2. Or remove the Microsoft Update from the Control Panel.
  • Go to Start-->Control Panel-->Uninstall a Program
  • Click over the link in the left menu"View installed updates"
  • Find for the Windows Security update with number "KB3008923" and
    uninstall it.
  • Reboot the computer and try to create a new TC IE script.