HP Service Test 8.x, 9.x, 11.0x, 11.1x & 11.2x

  • KM01317106
  • 16-Dec-2014
  • 19-May-2015

Summary

Hewlett-Packard (HP) is announcing version obsolescence of HP Service Test 8.x, 9.x, 11.0x & 11.1x and End of Sale of HP Service Test 8.x, 9.x, 11.0x, 11.1x & 11.2x. All HP Service Test customers with an active support contract are eligible to upgrade to HP Service Test 12.00.

Reference


 

Program overview

 

Hewlett-Packard (HP) is announcing version obsolescence of HP Service Test 8.x, 9.x, 11.0x & 11.1x and End of Sale of HP Service Test 8.x, 9.x, 11.0x, 11.1x & 11.2x. All HP Service Test customers with an active support contract are eligible to upgrade to HP Service Test 12.00.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for HP Service Test, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
Jan 01, 2015 Support customer notification
Mar 01, 2015 End of Sale (no longer orderable or available for purchase) for HP Service Test 8.x, 9.x, 11.0x, 11.1x and 11.2x

HP Service Test 8.x, 9.x, 11.0x and 11.1x

Aug 31, 2015 End of Support
Aug 31, 2017 End of Self-Help Support

HP Service Test 11.2x / previously announced on SSO on July 1, 2012

Aug 31, 2015 End of Committed Support
Aug 31, 2017 End of Extended Support
Aug 31, 2021 End of Self-Help Support with Rights to New Versions **
 

 

Program documentation

 

» Customer Letter (.pdf)
» Customer FAQ (.PDF)*

This version obsolescence is covered by version 4.4 of the HP Software Support Policy, see Definitions of terms.

 

* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.


** Self-Help Support with Rights to New Versions was introduced as part of the changes to the HP Software Support Policy announced on May 1, 2015. The timeline in this table has been modified to reflect the changes. The customer letter and FAQ documents published prior to May 1, 2015 (at the time the program was announced on SSO) will still refer to the older support timeline and options available at the time of publishing the documents. Please refer to the timeline in this table for the latest information.