For the latest additions to these Release Notes, see https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01273065.
This document is an overview of the changes made to HP Network Node Manager iSPI Performance for Quality Assurance Software (NNM iSPI Performance for QA) version 10.01. It contains important information that is not included in the guides or the Online Help. You can find information about the following in this document:
What's New in This Release
Installation Notes
Known Problems, Limitations, and Workarounds
Support Matrix
HP Software Support
Legal Notices
The NNM iSPI Performance for QA contains new features, feature enhancements, and other changes.
The NNM iSPI Performance for QA contains these new feature enhancements:
The NNM iSPI Performance for QA contains these new features:
This feature in NNM iSPI Performance for QA 10.00 enables the user to monitor the Cisco QoS-enabled nodes and interfaces. The types of QoS Maps are listed below:
The NNM iSPI Performance for QA adds a new dashboard—QA Performance—in the Dashboards workspace and several additional panels in the Network Overview dashboard. The new dashboard, along with the new panels in the Network Overview dashboard, present different metrics measured and monitored by the NNM iSPI Performance for QA.
Additionally, you can right-click a Quality Assurance object in a Quality Assurance inventory view and launch a dashboard for the particular object.
The Quality Assurance inventory views now show performance graphs for Quality Assurance objects in the Performance tab in the Analysis pane.
The NNM iSPI Performance for QA contains these new feature enhancements:
HTTP, DNS, DHCP
The NNM iSPI Performance for QA contains the the following change:
Renamed inventory views in the Quality Assurance workspace: All class-based QoS inventory view are renamed. The table below provides a list of renamed Quality Assurance inventory views.
Old Name | New Name |
CBQoS Interfaces | QoS Interfaces |
CBQoS Policies | QoS Policies |
CBQoS Actions | QoS Actions |
CBQoS Interfaces Thresholds Exceptions | QoS Interfaces Thresholds Exceptions |
CBQoS Actions Threshold Exceptions | QoS Actions Threshold Exceptions |
You can configure the NNM iSPI Performance for QA to use the Public Key Infrastructure (PKI) authentication. You can access the NNM iSPI Performance for QA Configuration Console without providing the username and password. You can also run the command-line utilities without providing user name and password. To use the PKI authentication feature in the NNM iSPI Performance for QA, you must configure NNMi to use the PKI authentication.
For more information about this feature, see the NNM iSPI Performance for QA Deployment Guide.
The following items are fixed in the current software release.
Capability to configure thresholds and generating incidents for ping pairs
For more information about the above features, see the NNM iSPI Performance for QA Online Help.
Top N Table: Like the Top N report, this report shows Top N network elements, but does not include bar charts or time series graphs. If you want to view Top N elements in the least possible time, choose the Top N Table report instead of the Top N report.
For more information about the new reports, see the Online Help for NNM iSPI Performance for QA Reports.
The following items were fixed in the software release 9.21
The Intelligent Response Agent (iRA) augments the capabilities of the NNM iSPI Performance for QA by enabling you to configure, discover, manage, and monitor QA probes on systems where you installed the iRA. The iRA enables you to configure and discover QA probes for the following service types:
For more information, see the iRA Release Notes
Using this feature, you can organize the QA Groups based on a specific NNM iSPI Performance for QA entity type. Such organization enables you to easily create discovery filter and thresholds that belong to the same group. An NNM iSPI Performance for QA element can be part of multiple QA Groups.
The QA Groups for QA Probes enable you to group QA probes based on a common criterion, such as name, owner, type, ToS, host name, site, node group name, and so on. For example, you can configure a QA Group for the VoIP service and you can view the details of all the probes that belong to the VoIP service, in the QA Group Inventory view.
QA Groups for CBQoS enables you to group CBQoS probes based on common CBQoS Interfaces and CBQoS Actions. For example, you can configure a QA Group for RED action type and you can view the details of all the probes that belong to RED action type, in the QA Group Inventory view.
You can view the discovered and configured QA Groups in the QA Group Inventory view.
You can import and export the QA Group entities and configurations, by using the command line utility.
Using this feature, you can create and manage CBQoS policy hierarchy.
Using this feature, you can define a router-node pair to analyze the interface utilization and latency information of the router. Using the new Ping Pair extension pack, you can generate reports to view the interface utilization and RTT latency information of the router.
Using this feature, you can view the performance faults for the selected probes based on the user-defined thresholds, in the form of graphs and charts in the NNMi console. A new tab Performance is added in the Analysis Pane of the following inventory views:
Using this report, you can view the following important metrics performance, for the selected QA probe in a single report:
Using this report, you can analyze and compare the performances of the following CBQoS managed policies, classes, and interfaces in a single report:
Using this feature, you can monitor the connectivity between the nodes and identify the performance of the network path, using the configured probes. You can display a global map, which has the connectivity between multiple sites, or nodes. The links between the node groups, or sites reflect the status running between them.
Using this feature, you can manage tenants for each customer. An Overlapping Address Domain enables you to duplicate the IP address on the same network by using different tenant names. By default, the tenant name is "Default Tenant." The NNM iSPI Performance for QA leverages the OAD feature that NNMi implements.
The NNM iSPI Performance for QA generates correlated incidents if there are multiple probe failures in the destination node and destination site. This feature identifies the cause when a QA probe fails to run, correlates all the probe failures, which are associated to the same cause, and generates a common incident for all the QA probe failures for the common cause.
The following are the correlated incident types:
The following are the new feature enhancements:
Example: Consider that you have configured five nodes (Node 1, Node 2, Node 3, Node 4, and Node 5) in the NNMi. If you want to define a Discovery Inclusion Filter for Node 1 and Node 2 in NNM iSPI Performance for QA, only those two nodes (Node 1 and Node 2) are alone discovered.
The NNM iSPI Performance for QA 10.01 release is a patch release. Installation requirements, as well as instructions for installing NNM iSPI Performance for QA 10.01, are documented in the patch text file, which is available with the downloadable patch.
Note: After installing the patch, the new probe types are discovered, and device model column is populated only in the next discovery. However, if you want them sooner, you must perform a rediscovery.
Exception:java.lang.NullPointerException
hs_err_pidxxx.log
file (available in %nnminstalldir%\tmp
on Windows and in /var/opt/OV/tmp
on Linux):Stack: [0x73e04000,0x73e85000], sp=0x73e83e50, free space=1ff73e837f4k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [libjvm.so+0x53ed6e];; PSPromotionManager::copy_to_survivor_space(oopDesc*, bool)+0x2e
V [libjvm.so+0x540fe1];; PSPromotionManager::drain_stacks_depth(bool)+0x601
V [libjvm.so+0x1e1011];; CardTableExtension::scavenge_contents_parallel(ObjectStartArray*, MutableSpace*, HeapWord*, P
SPromotionManager*, unsigned int)+0x881
V [libjvm.so+0x5436ca];; OldToYoungRootsTask::do_it(GCTaskManager*, unsigned int)+0x3a
V [libjvm.so+0x30cea5];; GCTaskThread::run()+0xd5
V [libjvm.so+0x4f86b9];; java_start(Thread*)+0xf9
C [libpthread.so.0+0x61b5]
Workaround: None; this is caused by a Java Virtual Machine problem (for more information about this problem, click here). However, to be able to view the inventory views again, start the qajboss
process by running the following command:
ovstart -c qajboss
- After upgrading to NNM iSPI Performance for QA 10.00, status of the new probes discovered at the Regional Manager may not match the status at Global Manager.
Workaround: Perform a re-discovery of the node on which the probe is hosted.- During upgrade from NNM iSPI Performance for QA 9.2x to NNM iSPI Performance for QA 10.00, if there are any existing .csv files of a QA group in the <NNMDatadir>/shared/perfSpi/datafiles/topoDump/final directory, then the new .csv files of the QA group created after upgrade are not processed by NPS.
Workaround: Make sure that all the existing .csv files of a QA group in the <NNMDataDir>/shared/perfSpi/datafiles/topoDump/final directory are deleted before upgrade. The .csv files of a QA group can be identifed by the following names:CBQoS_Class_CustomGroup_Full_<timestamp>_.csv.gz
CBQoS_Interface_CustomGroup_Full_<timestamp>_.csv.gz
QAProbe_CustomGroups_FullDump_<timestamp>_.csv.gz
Ping_Latency_CustomGroup_Full_<timestamp>_.csv.gz <>Note: Deleting these files will not lead to any data loss as they are already processed by NPS.
- Graphs
- After the patch installation, when graphs are launched after NPS is configured for the first time, the following message may appear:
No configuration Item (CI) available
Workaround: Restart the NPS processes.Support Matrix
You can find the Support Matrix for this product that lists all software and hardware requirements at this location: HP Support matricesNote: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.
To register for an HP Passport ID, go to: HP Passport Registration
HP Software Support
This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online. HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levelsTo register for an HP Passport ID, go to: HP Passport Registration.
- Search for knowledge documents of interest
- Submit and track progress on support cases
- Submit enhancement requests online
- Download software patches
- Manage a support contract
- Look up HP support contacts
- Review information about available services
- Enter discussions with other software customers
- Research and register for software training
Legal Notices
© Copyright 2010-2014 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.The information contained herein is subject to change without notice.For information about third-party license agreements, see the license-agreements directory on the product installation media.Trademark Notices
Acrobat® is a trademark of Adobe Systems Incorporated.DOM4J® is a registered trademark of MetaStuff, Ltd.Oracle and Java are registered trademarks of Oracle and/or its affiliates.Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.Oracle Technology — Notice of Restricted Rights
Programs delivered subject to the DOD FAR Supplement are 'commercial computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the licensing restrictions set forth in the applicable Oracle license agreement. Otherwise, programs delivered subject to the Federal Acquisition Regulations are 'restricted computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the restrictions in FAR 52.227-19, Commercial Computer Software-Restricted Rights (June 1987). Oracle America, Inc., 500 Oracle Parkway, Redwood City, CA 94065.For the full Oracle license text, see the license-agreements directory on the NNM iSPI Performance for QA product DVD.Acknowledgements
This product includes software developed by the Apache Software Foundation. (http://www.apache.org)This product includes software developed by the Indiana University Extreme! Lab. (http://www.extreme.indiana.edu)This product includes software developed by The Legion of The Bouncy Castle. (http://www.bouncycastle.org)This product contains software developed by Trantor Standard Systems Inc. (http://www.trantor.ca)