Having installed the LoadRunner VuGen 12.01 component on a Microsoft Windows 7 SP1 64bit platform, when attempting to create a TruClient Ajax - IE protocol script the following error message is displayed:
Could not complete operation.
In order to create a new Ajax TruClient – IE script you must have Internet Explorer 9,10, or 11 installed on your machine.
However Internet Explorer 9 is installed and working on the platform. Why is this message being displayed?
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Version Vector -> IE = 9.0000 REG_SZ
On a 64bit platforms two "Version Vector" registry keys should be present as follows:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Version Vector -> IE = 9.0000 (REG_SZ)
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Version Vector -> IE = 9.0000 (REG_SZ)
To add a registry key follow these steps:
Click "Start", type "regedit" and press "Return" to start the Registry Editor,
Navigate to the location where the above keys are located e.g. "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Version Vector" in the left hand pane,
If there is no key named "IE" displayed in the right hand pane, right-click in the right hand pane and select "New -> String Value",
Specify the name as "IE",
Specify the value as "9.0000",
Close the registry and retry the failing operation.