Language determination for SRC not working as expected

  • KM01217309
  • 21-Oct-2014
  • 21-Oct-2014

Archived Content: This information is no longer maintained and is provided "as is" for your convenience.

Summary

Windows and browser settings are set to english US.But SRC takes somehow German lengage. Customer is using a load-balancer in front of three Service Request Catalog Instances, isapi-plugin as well for load-balancing as for handing the Login-Credentials. Load balancer is configured to use sticky sessions, that means sessions with the same id will be forwarded to the same instance

Error

Windows and browser settings are set to english US.But SRC takes somehow German lengage.
Customer is using a load-balancer in front of three Service Request Catalog Instances, isapi-plugin as well for load-balancing as for handing the
Login-Credentials.  Load balancer is configured to use sticky sessions, that means sessions with the same id will be forwarded to the same instance 

Fix

Forcing stickiness the SRC 9.33 language determination will be working fine.

set sticky_session_force=true in the IIS config of LB