HP OpenCall Service Controller

  • Document ID:KM01178774
  • Creation Date:24-Sep-2014
  • Modified Date:24-Sep-2014

Summary

Hewlett-Packard (HP) is announcing the discontinuance of HP OpenCall Service Controller (OCSC) product, which embeds the following components -Service Execution Platform (SEP) version 6.x -Service Creation Environment (SCE) version 6.x -Service Management Platform (SMP) version 5.x -License Server (LS) version 1.x HP is committed to providing the highest level of customer care to you while you determine your future strategy and will provide support as indicated by the dates listed below.

Reference


 

Program overview
 

Hewlett-Packard (HP) is announcing the discontinuance of HP OpenCall Service Controller (OCSC) product, which embeds the following components:

  • Service Execution Platform (SEP) version 6.x
  • Service Creation Environment (SCE) version 6.x
  • Service Management Platform (SMP) version 5.x
  • License Server (LS) version 1.x

HP is committed to providing the highest level of customer care to you while you determine your future strategy and will provide support as indicated by the dates listed below. The replacement product is HP OpenCall Convergent Communication platform (OCCP), on which more information can be found at this location.

 

 

Key program dates
 
Date Details
Mar, 2015 Discontinuance date of HP OpenCall Service Controller OCSC
(Last Order Date for new deployments)
Mar, 2020 End of Support date, latest possible date: support after the end of sales date is ensured as per the terms and conditions as described in customer active support contract
OCSC software Licenses for capacity extension (TPS …) of existing deployed platforms may remain available until the end of support date
 

 

Program documentation
  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version discontinuance is covered by HP CMS Support datasheet		  


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