HP Smart Plug-In for IBM DB2/UDB 3.8x

  • Document ID:KM01177512
  • Creation Date:23-Sep-2014
  • Modified Date:20-May-2015

Summary

Hewlett-Packard (HP) is announcing the End of Committed Support extension of Smart Plug-in for IBM DB2/UDB 3.8x from September 30, 2014 to September 30, 2015. All Smart Plug-in for IBM DB2/UDB 3.8x customers with an active support contract are eligible. HP is committed to providing the highest level of customer care to you while you determine your future strategy for Smart Plug-in for IBM DB2/UDB 3.8x, and will provide support as indicated by the dates listed below.

Reference


 

Program overview
 

Hewlett-Packard (HP) is announcing the End of Committed Support extension of Smart Plug-in for IBM DB2/UDB 3.8x from September 30, 2014 to September 30, 2015. All Smart Plug-in for IBM DB2/UDB 3.8x customers with an active support contract are eligible.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for Smart Plug-in for IBM DB2/UDB 3.8x, and will provide support as indicated by the dates listed below.

 

Key program dates
 
Date Details
Jul 23, 2014 Support customer notification
Sep 30, 2015 End of Committed Support
Sep 30, 2017 End of Extended Support
Sep 30, 2021 End of Self-Help Support with Rights to New Versions **
 

 

Program documentation
  » Customer letter (.PDF)*

This product version obsolescence is covered by version 4.4 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.		  


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.


** Self-Help Support with Rights to New Versions was introduced as part of the changes to the HP Software Support Policy announced on May 1, 2015. The timeline in this table has been modified to reflect the changes. The customer letter and FAQ documents published prior to May 1, 2015 (at the time the program was announced on SSO) will still refer to the older support timeline and options available at the time of publishing the documents. Please refer to the timeline in this table for the latest information.