HP TransactionVision (TV) software 4.x & 5.x

  • KM01090248
  • 13-Aug-2014
  • 13-Aug-2014

Summary

Hewlett-Packard (HP) is announcing the discontinuance of HP TransactionVision (TV) 4.x & 5.x version products. All TV customers with an active support contract are entitled to upgrade to TV 8.00. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your TV products, and will provide support as indicated by the dates listed below

Reference


 

Program overview

 

Hewlett-Packard (HP) is announcing the discontinuance of HP TransactionVision (TV) 4.x & 5.x version products. All TV customers with an active support contract are entitled to upgrade to TV 8.00. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your TV products, and will provide support as indicated by the dates listed below.

 

 

Key program dates

 
Date Details
Apr 01, 2009 Support customer notification
Jun 01, 2009 End of Sale (no longer orderable or available for purchase)
Dec 31, 2009 Current Product Support for TV 4.x Ends
Sep 30, 2010 Current Product Support for TV 5.x Ends
Dec 31, 2011 Self-Help Support for TV 4.x Ends
Sep 30, 2012 Self-Help Support for TV 5.x Ends
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines.
 


* Requires Adobe Acrobat Reader.
To download the latest version, please go to the Adobe website.