HP Service Test Management

  • Document ID:KM01089910
  • Creation Date:13-Aug-2014
  • Modified Date:07-Feb-2017

Summary

Hewlett-Packard (HP) is announcing the End of Sale and End of Support dates for Service Test Management

Reference


 

Program overview
 

Hewlett-Packard (HP) is announcing the End of Sale and End of Support dates for Service Test Management.

A couple of years ago HP stopped actively selling Service Test Management as there was declining adoption in the marketplace. Resources have been invested in other products and features and consequently we decided to make the product itself obsolete.

Quality Center (QC) Enterprise 11.5x and Application Lifecycle Management (ALM) 11.5x are the last versions to support Service Test Management. Prior to upgrading to QC Enterprise 12.00 and/or ALM 12.00, customers should have their support contract updated to remove Service Test Management.

While Service Test Management support ends on May 31 2017, you can continue using Service Test Management (unsupported) for as long as you use ALM 11.5x and/or QC 11.5x. The End of Self-Help Support with Rights To New Versions date for ALM 11.5x and QC 11.5x is May 31, 2023.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for Service Test Management, and will provide support as indicated by the dates listed below.

  

 

Key program dates
 
Date Details
Jul 01, 2014 Support customer notification
Sep 01, 2014 End of Sale (no longer orderable or available for purchase)
May 31, 2017 End of Support
 

 

Program documentation
  » Customer letter (.PDF)* 
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.4 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.		  


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