HP Network Node Manager iSPI Network Engineering Toolset Diagnostics Server Release Notes

Software Version: 10.00 / July 2014

The HP NNM iSPI Network Engineering Toolset diagnostic server extends the powerful network management capabilities of NNMi by providing additional troubleshooting and diagnostic tools for network engineers.

For a list of supported hardware platforms, operating systems, and databases, see the support matrix. You can find both the Support Matrix (supportmatrix_en.html) and the Release Notes (releasenotes_en.html) at the root directory of the installation media.

Overview of this Version
Installation Guide and Support Matrix
Known Problems, Limitations, and Workarounds
HP Software Support
Legal Notices

Overview of this Version

Overview of the NNM iSPI NET diagnostics server 10.00 Release

Diagnostic flows are run by NNM iSPI NET during the lifecycle of management incidents. These diagnostic flows automate the gathering and analysis of information from network devices. Diagnostic flows log into network devices using SSH or Telnet and run a series of commands defined in the flow. These commands extract troubleshooting information from specified network devices. Diagnostic flows can be run automatically when incidents are registered or manually by the operator against a node or incident.

The NNM iSPI NET diagnostics server consists of an embedded version (9.07) of HP Operations Orchestration (HP OO) and HP OO flows.

For a detailed overview of NNM iSPI NET diagnostics server 10.00, see Introducing HP NNM iSPI Network Engineering Toolset Software in the Planning and Installation Guide (see Installation Guide and Support Matrix).

Installation Guide and Support Matrix

Installation requirements, as well as instructions for installing NNM iSPI NET diagnostics server, are documented in the installation guide provided in Adobe Acrobat (.pdf) format. The document file is included on the product's installation media as install-guide_en.pdf.

For a list of supported hardware platforms, operating systems, and databases, see the Support Matrix.


NNMi installs with an instant-on license for NNM iSPI NET that is valid for 60 days. After 60 days, the NNM iSPI NET diagnostic flows are no longer run if you do not obtain a permanent license. To view information about your NNM iSPI NET license, open the NNMi console and select Help → System Information. From the NNMi informational window, select View Licensing Information.

For information about installing and managing licenses, see the Installation Guide.

New Features in version 10.00

Known Problems, Limitations, and Workarounds

Potential Installation Issues

English Locale Only

On non-English systems, the HP NNM iSPI NET diagnostics server runs in the English locale.

Domain Name System (DNS) Configuration Known Problems

Security as implemented using a certificate-based infrastructure relies heavily on a well-configured Domain Name System (DNS) to convert discovered IP addresses to hostnames. An improper configuration can result in NNMi being unable to dispatch requests to the HP OO system. See the Installation Guide for more details on proper hostname resolution of the HP NNM iSPI NET diagnostics server system by NNMi.

HP Software Support

This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.

HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:

To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.

Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.

To register for an HP Passport ID, go to: HP Passport Registration.

Legal Notices

© Copyright 2008-2014 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

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NOTE: For information about third-party license agreements, see the license-agreements directory on the product media.