HP GlancePlus, Performance Agent, GlancePlus Pak 4.7 software

  • Document ID:KM01023714
  • Creation Date:03-Jul-2014
  • Modified Date:03-Jul-2014
    • Micro Focus Products:
      performance agent
      glanceplus pak 4.7
      glanceplus

Summary

Hewlett-Packard (HP) is announcing the discontinuance of GlancePlus 4.7, Performance Agent 4.7 and GlancePlus Pak 4.7 products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your GlancePlus / Performance Agent products, and will provide support as indicated by the dates listed below.

Reference


 

Program overview
  Hewlett-Packard (HP) is announcing the discontinuance of GlancePlus 4.7, Performance Agent 4.7 and GlancePlus Pak 4.7 products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your GlancePlus / Performance Agent products, and will provide support as indicated by the dates listed below.

All GlancePlus 4.7, Performance Agent 4.7 and GlancePlus Pak 4.7 customers with active support contracts are eligible to upgrade to GlancePlus 5.0, Performance Agent 5.0 and GlancePlus Pak 5.0.		  

 

Key program dates
 
Date Details
Oct 01, 2009 Support customer notification
Apr 01, 2010 End of sale (no longer orderable or available for purchase)
Sep 30, 2011 End of current product support
Sep 30, 2013 End of self-help support
 

 

Program documentation
  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.		  


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