Summary
Hewlett-Packard (HP) is announcing the discontinuance of Mercury Service Desk (MSD) products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your MSD products, and will provide support as indicated by the dates listed below.
Reference
Program overview |
||
Hewlett-Packard (HP) is announcing the discontinuance of Mercury Service Desk (MSD) products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your MSD products, and will provide support as indicated by the dates listed below. |
Key program dates |
||||||||||
|
Program documentation |
||
» Customer letter (.PDF)* » Customer FAQ (.PDF)* This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines. |
||
* Requires Adobe Acrobat Reader. To download the latest version, please go to the Adobe website. |