This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.
OA install 11.13 failed on BSM server with the following error:
[ FAIL ] Check if XPL component is installed in emulation mode.
XPl component is installed in emulation mode. Upgrade is not supported.
We must upgrade agent to mitigate vulnerability.
A previous agent was removed, but some registry keys remained.
Open add/remove programs and check if there are still OA packages listed, if so use the uinstall button to remove them.
Open the registry (run > regedit) and remove the following entries:
a. HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\HP OpenView
b. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Hewlett-Packard (Only on 64 bit machine)
Note: Remember to always backup your registry before making any changes on it.