HP ALM: Error message - "Unexpected Error: error code has no string attached" in Project Planning and Tracking under project customization

  • Document ID:KM01001840
  • Creation Date:18-Jun-2014
  • Modified Date:18-Jun-2014
    • Micro Focus Products:
      quality center 11.00

Summary

Customer is facing the error of "Unexpected Error: error code has no string attached" in Project Planning and Tracking under project customization.

Error

"Unexpected Error: error code has no string attached." The error is thrown under project Customization -> Project Planning and Tracking, when navigating from one KPI type to another.

Cause

The values in the fields of "KPIT_NUM_TRANSITION_FROM", and "KPIT_NUM_TRANSITION_TO" of the table "QPM_KPI_TYPES" refer to values in another entities that is not existing now.

Fix

1. Log in ALM SiteAdmin, navigate to the problematic project.
2. Open the table "QPM_KPI_TYPES" of the problematic project.
3. Find the Field referred in "KPIT_NUM_TRANSITION_FIELD" in table "QPM_KPI_TYPES" that is not valid.
4. Find the corresponding value in "LISTS" table.
5. Check the fields of "KPIT_NUM_TRANSITION_FROM", and "KPIT_NUM_TRANSITION_TO" of the problematic KPI type.
6. Change their values to valid ones.

Example:
1. Log in ALM SiteAdmin, navigate to the problematic project.
2. Open the table "QPM_KPI_TYPES" of the problematic project.
3. In the table "QPM_KPI_TYPES", the value of "KPIT_NUM_TRANSITION_FIELD" of the problematic KPI is "BG_STATUS".
4. "BG_STATUS" is a dropdown list, and the entries of it can be find in “LISTS" table.
5. The value of "KPIT_NUM_TRANSITION_FROM" and "KPIT_NUM_TRANSITION_TO" are "Open", and "Fixed" respectively, which are not existing in "LISTS" table.
6. Change the values to existing one in "LISTS" table.