HP Service Desk Process Insight (SDPI) all versions

  • Document ID:KM00994755
  • Creation Date:11-Jun-2014
  • Modified Date:11-Jun-2014
    • Micro Focus Products:
      service desk process insight

Summary

Hewlett-Packard (HP) is announcing the discontinuance of HP Service Desk Process Insight (SDPI) products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your HP SDPI products, and will provide support as indicated by the dates listed below

Reference


 

Program overview
  Hewlett-Packard (HP) is announcing the discontinuance of HP Service Desk Process Insight (SDPI) products. HP is committed to providing the highest level of customer care to you while you determine your future strategy for your HP SDPI products, and will provide support as indicated by the dates listed below.  

 

Key program dates
 
Date Details
Jul 01, 2008 Support customer notification
Sep 01, 2008 End of sale (no longer orderable or available for purchase)
Jun 30, 2010 End of current product support
 

 

Program documentation
  » Customer letter (.PDF)*
» Customer FAQs (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines.		  


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