HP OpenView Route Analytics Management System (RAMS) software 3.5 and 4.0

  • KM00971650
  • 04-Jun-2014
  • 04-Jun-2014

Summary

Hewlett-Packard (HP) is announcing the product obsolescence of OpenView Route Analytics Management System (RAMS) 3.5 and 4.0 products.

Reference


 

Program overview

  Hewlett-Packard (HP) is announcing the product obsolescence of OpenView Route Analytics Management System (RAMS) 3.5 and 4.0 products. Please refer to the customer letter and FAQ documents for details of what options are available from HP and partners.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for your RAMS 3.5 and 4.0 products, and will provide support as indicated by the dates listed below.
 

 

Key program dates

 
Date Details
Jun 01, 2007 Customer Announcement of Version Obsolescence
Sep 01, 2007 End of Sale for RAMS version 3.5 4.0
Jun 30, 2008 End of Support RAMS version 4.0
Dec 31, 2008 End of Support RAMS version 3.5
Jun 30, 2010 End of Self-Help Support for RAMS version 4.0
Dec 31, 2010 End of Self-Help Support for RAMS version 3.5
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.3 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.
 


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