NNMi is not connected to 1 Regional Manager(s).

  • Document ID:KM00965578
  • Creation Date:30-May-2014
  • Modified Date:09-Jun-2014
    • Micro Focus Products:
      network node manager 9.20

Summary

Tthe following message appears at the bottom of the NNMi console:NNMi is not connected to 1 Regional Manager.

Question

NNMi administrators may see the following  following message at the bottom of the NNMi console: NNMi is not connected to 1 Regional Manager(s). See Help ? System
Information, Global Network Management. This  message appear in the nnm.0.0.log file on the Global Manager WARNING: Not connecting to system <serverName> due to clock Difference of <number of seconds>. Remote time is <date/time>. This may occcur if the time clocks  of the servers are not synchronized.

Location of the log file:

Windows:

\ProgramData\HP\HP BTO Software\log\nnm

Linux:

/var/opt/OV/log/NNM


Answer

All NNMi management servers in your network environment that participate in global network management (global managers and regional managers) or single sign-on (SSO) must have their internal time clocks synchronized in universal time.Use a Time Synchronization program, for example, the UNIX (HP-UX / Linux / Solaris) tool Network Time Protocol Daemon (NTPD) or one of the available Windows operating system tools.