Error "Encountered an invalid numerical value for configuration property" when starting ALM 11.5x

  • Document ID:KM00958670
  • Creation Date:27-May-2014
  • Modified Date:27-May-2014
    • Micro Focus Products:
      quality center 11.52

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

ALM was not able to start and getting error message "Encountered an invalid numerical value for configuration property"

Error

When going in to stop and start HP ALM, customer got below error messages:

Encountered an invalid numerical value for configuration property wrapper.java.initmemory=almHeapSizeInitial. Resolving to 0.
Encountered an invalid numerical value for configuration property wrapper.java.maxmemory=almHeapSizeMax. Resolving to 0.
Unable to start JVM: No such file or directory (2)

Cause

This issue is due to running the service from /opt that should not be done since both should be in separated directories.

By default:
Config directory is located in /opt/HP/HP_ALM_SERVER/
Deployment directory is located in /var/opt/HP/ALM/

Service by default should be running from /var, not /opt.

The Jetty is compressed in the configuration directory(/opt/HP/HP_ALM_Server), and is expanded and run the web app from /var/opt/HP/ALM/

Fix

Start ALM from path:  /var/opt/HP/ALM/wrapper
Command: ./HPALM start

Besides, tot the PID and used Kill command to terminate the process.
kill -9 ALM_PID