Error in processing metrics for Websphere SPI policies

Document ID:KM00958392
Creation Date:27-May-2014
Modified Date:28-May-2014
- Micro Focus Products:
  smart plug-in for websphere application server

Summary

Websphere SPI metrics are working, its giving error message due to incorrect DSI2DDF packages were installed on the server.

Question

Following error occurs while executing Websphere SPI Metric:

[wasspi_common,/var/opt/OV/bin/instrumentation/wasspi_common.pm, 2117] [ERROR] WASSPI-231: wasspi_ca: Error starting JRE /aeapp/IBM/WebSphere/AppServer/java/bin/bin/java: A file or directory in the path name does not exist.

Answer

Incorrect DSI2DDF package is installed on the node (AIX 7.1). Instead of 64 bit pacakge, 32 bit package is installed which cause problem in data logging for all metrics.

If the node is 32 bit, deploy 32 bit package. ddfcomp should give the output as per the below:

bash-4.2# file ddfcomp
ddfcomp: executable (RISC System/6000) or object module not stripped

Else, for 64 bit node, ddfcomp should give the output as per the below:

bash-4.2# file ddfcomp
ddfcomp: ELF 64-bit LSB executable, AMD x86-64, version 1 (SYSV), for GNU/Linux 2.6.4, dynamically linked (uses shared libs), for GNU/Linux 2.6.4, not stripped