Trap Analysis log is blank in NNMi 9.2x

  • Document ID:KM00940590
  • Creation Date:21-May-2014
  • Modified Date:23-May-2014
    • Micro Focus Products:
      network node manager 9.20
      network node manager ispi for net 9.20

Summary

The NNMi (Network Node Manager)Console displays an empty file when the Trap Analysis log is viewed using Tools → Trap Analytics → Trap Analysis Log

Question

 

 

The NNMi Console displays an empty file when the Trap Analysis log is viewed using Tools → Trap Analytics → Trap Analysis Log . To be able to enable this feature NNMi administrators must have  a iSPI -NET license and additional modify a property file this document will provide the steps in order to modify the correct values.

 

Answer

1. Run the ovstop command on the NNMi management server.
 

2. Edit the following file:
     

Windows: %NnmInstallDir%\NNM\server\deploy\jboss-logging.xml
Unix: /opt/OV/NNM/server/deploy/jboss-logging.xml
   

Change the lines:

    <!-- trap analysis -->
    <logger category="com.hp.ov.nms.trapd.TrapAnalysis" use-parent-handlers="false">

    to

    <!-- trap analysis -->
    <logger category="com.hp.ov.nms.trapd.WideTrapAnalysis" use-parent-handlers="false">

Run the ovstart command on the NNMi management server.