Summary
Question
If the database server does not receive a signal from Asset Manager Automated Process Manager for over one hour, a message is displayed under Asset Manager.
Answer
Go to your server where Automated Process Manager ‘’APM” is installed
1. Go to the service console windows
2. Select AssetManager Automated Process Manager
3. Stop the service
4. Open Automated Process Manager ‘’APM” on graphic mode :
Start Menu / all programs / HP / AssetManager / Automated Process Manager
File menu / connect to database
Tip : use this connection in the service mode
5. Clic Open
6. When you have message : Signaling presence of database server... Automated Process Manager is correctly started
7. Leave Automated Process Manager on graphic mode
8. Return to service mode
9. Start the service : AssetManager Automated Process Manager