Got different issues when configuring ALM Robot

  • KM00934689
  • 19-May-2014
  • 19-May-2014

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

User got many issues, and even error messages were not unified with solutions when using ALM Robot

Error

When configuring ALM Robot, customer got different error messages and possible solutions:

- Unable to read dbid.xml on destination

- Wrong user password

 

Cause

UAC was not put to be Never Notify and Firewall was on as well.

Fix

Turned off UAC and Firewall.