How to generate Reset Password link with https

  • KM00910068
  • 14-May-2014
  • 14-May-2014

This document has not been formally reviewed for accuracy and is provided "as is" for your convenience.

Summary

How to generate Reset Password link with https

Error

Customer is using ALM 11.52 patch 2, and they set SSL to login to ALM.
When customer had clicked on Forgot password link, they received an email which includes link to Reset password.
However, when had clicked to this link, it automatically went to http://servername:443/qcbin/start_a.jsp, Reset password page was not displayed, and it’s not customer’s expectation. They want it to be changed into https://servername:443/qcbin/start_a.jsp

Cause

A parameter was missing from Site Configuration.

Fix

Go to Site Configuration tab, and add this parameter SECURED_QC_URL with value Y