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Description: Expect external authentication data but did not get one.
Authentication settings in Site administrator -> Site users -> Authentication Settings is selected as "External Authentication"
If External Authentication is selected, ALM extracts username or email address from the header and use that to authenticate into Site administrator
- Login to database server
- Open siteadmin schema
- Select PARAMS table
- Change the value of EXTERNAL_AUTH_MODE to N
- Restart ALM service