Right click in the ALM gui no longer functions

  • KM00901684
  • 09-May-2014
  • 09-May-2014

Summary

Right clicking anywhere in the ALM GUI, any module, does not function in a specific project

Question

Right clicking anywhere in the ALM GUI, any module, does not function in a specific project

Answer

1) Logon to a project where right click in the GUI functions properly
2) Go to Tools>Customize>Project Report Templates>Document Templates>Document Template
3) Download the template and save to a location on the client machine
4) Log out of the project
5) Log into the project where right click in the GUI does not function
6) Go to Tools>Customize>Project Report Templates>Document Templates>Document Template
7) Upload the "Document Template" from Step 3

Right click should now be functional