Summary
Accessing Admin console "Authentication Error"
Error
-- HP Anywhere server installation was successful
-- The issue is when attempting to log into HP Anywhere, it gives the page to enter username and password. And after entering the Admin credentials, it gives the "Authentication Error"
And when purposefully put in wrong credentials it gives the error that wrong username/password was used (error getting is different), so this confirms that the admin credentials used is correct.
-- The issue is when attempting to log into HP Anywhere, it gives the page to enter username and password. And after entering the Admin credentials, it gives the "Authentication Error"
And when purposefully put in wrong credentials it gives the error that wrong username/password was used (error getting is different), so this confirms that the admin credentials used is correct.
Fix
Please use the FQDN for accessing the Admin Console.
If the server does not have FQDN, it should be added to the domain and HPA should be reinstalled.