HP Business Availability Center Problem Isolation

  • Document ID:KM00882886
  • Creation Date:29-Apr-2014
  • Modified Date:23-Oct-2014

Summary

Hewlett-Packard (HP) is announcing the product obsolescence of Business Availability Center Problem Isolation.

Reference


 

Program overview
 

Hewlett-Packard (HP) is announcing the product obsolescence of Business Availability Center Problem Isolation. All Business Availability Center Problem Isolation customers with an active support contract are eligible to purchase Service Health Analyzer under a promotion.

This Business Availability Center Problem Isolation product obsolescence is related to the version obsolescence of Business Availability Center 8.x, as this is the last version to support Problem Isolation.

HP is committed to providing the highest level of customer care to you while you determine your future strategy for Business Service Management, and will provide support as indicated by the dates listed below.

  

 

Key program dates
 
Date Details
May 01, 2013 Support customer notification
Jul 01, 2013 End of sale (no longer orderable or available for purchase)
Apr 30, 2015 End of current product support
Apr 30, 2017 End of self-help support
 

 

Program documentation
  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.4 of the HP Software Supported Version policy. (Definitions of terms) are documented in the HP Software product version obsolescence guidelines.		  


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