HP Asset Management System

  • KM00879293
  • 25-Apr-2014
  • 25-Apr-2014

Summary

Hewlett-Packard (HP) is announcing the discontinuance of HP Asset Management System (HP Inventory Mgt System 5.5 & HP Asset Expert Software 4.0

Reference


 

Program overview

 

Hewlett-Packard (HP) is announcing the discontinuance of HP Asset Management System (HP Inventory Mgt System 5.5 & HP Asset Expert Software 4.0 - formerly OpsWare Asset Management System, Asset Tracking Edition, Tangram Asset Insight products). HP is committed to providing the highest level of customer care to you while you determine your future strategy for your Asset Management System products, and will provide support as indicated by the dates listed below.

All HP Inventory Mgt System 5.5 and/or HP Asset Expert Software 4.0 customers with active support contracts are eligible to participate in a promotion offer for HP Discovery and Dependency Mapping Inventory (DDMI) 7.5 and Asset Manager 5.10 for a limited time period.

 

 

Key program dates

 
Date Details
Mar 01, 2009 Support customer notification
May01, 2009 End of sale (no longer orderable or available for purchase)
Aug 31, 2010 End of current product support
Aug 31, 2012 End of self-help support
 

 

Program documentation

  » Customer letter (.PDF)*
» Customer FAQ (.PDF)*

This product version obsolescence is covered by version 4.2 of the HP OpenView Supported Version policy. (Definitions of terms) are documented in the HP OpenView product version obsolescence guidelines.
 


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